Privacy Policy

1. Introduction

Bread and Book Foundation ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a donation, or interact with our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address
• Payment information (credit/debit card details, UPI, net banking) - processed securely by third-party payment processors
• PAN card details (for tax exemption certificates under 80G)
• Communication preferences and history

Automatically Collected Information

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Website usage data (pages visited, time spent, referral source)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process donations and issue tax exemption receipts (80G certificates)
• Send donation confirmations and transaction updates
• Communicate about our programs, impact stories, and upcoming initiatives
• Respond to your inquiries and provide support
• Improve our website, services, and donor experience
• Comply with legal and regulatory requirements
• Prevent fraud and ensure the security of our platform

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: To process your donations securely (e.g., Razorpay, PayU)
• Service Providers: Third-party vendors who assist with email communications, analytics, or website hosting
• Legal Requirements: When required by law, court order, or government authority
• Protection of Rights: To protect the rights, safety, and property of our organization and users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and updates
• Access controls and authentication measures

However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how you interact with our website. You can control cookie preferences through your browser settings.

We may use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These services may use cookies to track your interactions with our website.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: